z93 Privacy Policy
This policy explains how z93 collects your personal data, what it is used for, and how your data is protected.
This policy applies to all players who access and use the z93 platform. By continuing to use the platform after reading and understanding this policy, you agree to its terms. If you do not agree, please stop using the service.
Introduction and Purpose
z93 is a platform that takes the privacy of Myanmar players seriously. This Privacy Policy ("Policy") explains in detail how personal data collected through the z93 platform is handled.
The terms "we", "this website", or "z93" used in this policy refer to the z93 platform. The terms "you" or "player" refer to users who access and use the platform.
By registering an account on the platform, using the services, or browsing the website, you are considered to have agreed to the terms set out in this policy.
Types of Data Collected
z93 collects only the data that is necessary to provide services to players. This data can be divided into the following categories—
a) Data you provide directly
- Name, date of birth, contact phone number, and personal details entered when registering an account
- Financial data related to money transfers and deposit / withdrawal transactions
- Service requests, complaints, and communication records
- Copies of national ID or identity documents submitted for KYC (Know Your Customer) verification
b) Data collected automatically
- IP address, browser type, device model, and operating system
- Session logs (log data), click trails, and gameplay records
- Session cookies and navigation patterns within the website
c) Payment and transaction data
- KBZPay, Wave Money, AYA Pay, CB Pay and bank transfer transaction records
- Deposit / withdrawal amounts, dates and transaction status
Data usage purposes
z93 uses the personal data it collects only for the following purposes—
- To open, verify and manage accounts
- To handle financial transactions securely
- To improve and optimise our services
- To detect and prevent fraud, financial scams and security threats
- To meet legal obligations
- To provide player support and 24/7 Live Chat assistance
- To communicate about VIP levels, bonuses and promotions
- To verify platform security and game fairness
z93 never sells, rents or discloses players' data to third parties for any purpose beyond what is stated in this policy.
Data sharing and disclosure
z93 does not sell players' personal data to third parties in any form. Data is shared with trusted partners only within pre-defined boundaries and only as needed to deliver our services—
a) Payment service providers
Only the data required to process KBZPay, Wave Money, AYA Pay, CB Pay and bank transfer transactions is shared with the relevant payment servers.
b) Technology service providers
Data is shared with technology partners within contractual limits to support platform operations, server maintenance and software solutions.
c) Legal requests
Where required by a court order, legal action or lawful authority, only the minimum necessary data will be disclosed.
d) Security purposes
Only the data needed to support fraud detection services and financial analysis firms is shared when working with such partners.
Data storage and security
z93 has put operational and technical safeguards in place to protect players' data—
Technical safeguards
- All data in transit is protected with SSL (Secure Socket Layer) encryption
- Databases are protected with encryption at rest
- Firewalls and security software are used to prevent unauthorised access
- Two-Factor Authentication (2FA) is available for account access
Operational safeguards
- Access to data is restricted to staff on a need-to-know basis
- Staff are trained on data handling and confidentiality
- A Data Breach Incident Response Plan is in place
Data retention period
Players' data is retained only for as long as the account is active and as required to meet legal obligations. After the service relationship ends, data is deleted in accordance with applicable legal requirements.
Cookies and tracking technology
The z93 website uses cookies and similar tracking technologies to improve players' browsing experience—
Essential Cookies
These cookies are necessary for the website to function normally and to keep players logged in to their accounts. They cannot be disabled.
Performance Cookies
These cookies are used to monitor website speed, traffic patterns and errors.
Managing Cookies
You can control cookies through your browser settings. However, disabling essential cookies may prevent some features of the website from working properly.
Players' rights
Players have the following rights regarding their personal data—
- Right to access — the right to ask z93 what has been done with your data
- Right to rectification — the right to request correction of inaccurate or incomplete data
- Right to erasure — the right to request deletion of your data after any legal proceedings and outstanding service matters have been resolved
- Right to Object — the right to object to data processing for activities that are not strictly necessary
- Right to Data Portability — the right to request your data be provided in a usable format
To exercise any of these rights, please contact us at [email protected]. We will handle your request within the limits of our legal obligations.
Child Protection
z93 services are intended for adults aged 21+ only. If we become aware that personal data of a person under 21 has been collected, we will immediately delete that data and close the associated account.
If you believe that data of a person under 21 may have been submitted by mistake, please contact [email protected] immediately.
Data Breach Response
In the event of a personal data breach, z93 will take the following steps—
- Identify and contain the breach immediately
- Notify affected players as quickly as possible
- Strengthen safeguards to prevent a recurrence
- Conduct a full investigation and document the incident in our operational records
Policy Changes
z93 may update this Privacy Policy when necessary. If any changes are likely to affect you significantly, players will be notified in advance. When updates occur, the "Last Updated" date at the top of this page will reflect the change.
Continuing to use the platform after a policy update means you accept the revised policy. If you do not agree with the changes, please stop using the service and contact us at [email protected].
Contact Us & Complaints
If you have questions about this policy, data rights requests, or a complaint you would like to raise, you can reach us through the following—
[email protected] (for privacy-related inquiries)
You can also reach us via the 24/7 Live Chat on the website. Live Chat is available outside office hours, based on Myanmar Standard Time (MMT, UTC+6:30).