A safe and responsible gaming experience
Gaming is a form of entertainment and relaxation. At z93, we provide tools and guidance so players can enjoy gambling safely and with control over their own choices.
Why do we care about this policy
z93 looks at gambling from an entertainment and educational perspective. Because gambling involves real money that can be lost, we believe every individual player must be able to set their own limits in their own way.
Gaming should be fun. z93 stands on the side of players to make sure it does not become a financial burden or affect daily life.
21+ only. z93 does not allow anyone under 21 to use the platform.
z93's core responsible gaming principles
- Understanding that gambling can result in losses before you start playing
- Never playing beyond the budget you can afford
- Accepting losses without chasing them
- Only playing when you are in a good state — not when angry, sad, or under the influence
- Setting limits on playing time and spending in advance
Limit tools provided by z93
Our platform has tools to help players stay in control. You can set these up through the Support team.
Deposit Limit
You can request a maximum amount you are allowed to deposit per week or per month. Once that limit is reached, no further deposits can be made.
Time-Out
If you want to pause playing for a period of time, you can request a Time-Out. You can choose anywhere from 24 hours up to 6 weeks. During that period, you will not be able to log in or play.
Self-Exclusion
If you feel that gambling has become a problem, you can request a longer Self-Exclusion. You can block access completely for anywhere from 6 months to 5 years.
Play Time Reminder
To help you avoid playing for too long, a play time limit can be set through Support. Once that limit is reached, you will receive a notification to stop playing.
Transaction History Check
You can view your gaming history and deposit/withdrawal records at any time. This is useful for reviewing your own playing habits.
24/7 Myanmar Language Support
If you want to set a limit, feel uneasy about your gambling, or have any other concern, you can reach us via Live Chat or at [email protected].
How to tell if gambling is becoming a problem
The effects of problem gambling often develop gradually. Check yourself against the signs below. Think carefully based on how many times you answer "yes".
Problem gambling is nothing to be ashamed of. Asking for help is a sign of strength. The z93 Support team is a safe place to reach out.
Questions to ask yourself
- 1 Have you ever played beyond a budget you set in advance?
- 2 Have you ever kept playing with the intention of winning back losses?
- 3 Has gambling ever caused you to fall short of responsibilities to your family or work?
- 4 Have you ever hidden how much you bet or how long you played?
- 5 Have you tried to stop gambling but not succeeded?
- 6 Have you ever tried to borrow money in order to play?
- 7 Have you felt depressed or irritable after gambling?
Steps to take for safer gambling
Things to do before you start playing — these steps help players stay in control and keep it enjoyable.
Set a budget in advance
Decide how much you are willing to lose before you start, and do not go beyond that amount. Winnings are not guaranteed — treat it as money spent on entertainment.
Set a time limit
Decide in advance that you will play for one or two hours. When that time is up, stop playing and take a break.
Only play when you are in a good state
Avoid playing when you are stressed, angry, hungry, or under the influence. Your judgment is not reliable in those states.
Accept losses
Losses are a normal part of gambling. Trying to win back what you have lost usually leads to losing more. Stopping is a smart decision.
Help is available if gambling becomes a problem
If you feel that gambling has become a problem, the z93 Support team is available 24 hours a day, 7 days a week in Myanmar language.
You can request Self-Exclusion, set a Deposit Limit, or temporarily close your account — all handled immediately through Live Chat.
You can contact us instantly through 24/7 Live Chat on the platform. You can communicate in Myanmar language.
[email protected] — you can email us about any matter related to gambling.
Our Support team operates 24 hours a day on MMT (UTC+6:30) and serves players based in Myanmar.
How to request responsible gambling tools
Click Live Chat on the z93 platform and connect with a Support agent.
Clearly say "I would like to request a Deposit Limit" or "I would like to apply for Self-Exclusion".
Our team will apply those restrictions to your account right away.
Wait until you receive confirmation that the restriction has been applied before closing the chat.
21+ Age Restriction — Protecting Minors
z93 does not allow anyone under 21 to play. This is a policy we will not compromise on.
21 and above only
Only players aged 21 and above are allowed to use the z93 platform. Any violation will result in immediate account closure.
Protect Children
If there are children at home, make sure they cannot see the screen while you are playing on z93. Keep your computer or phone secure after logging in.
Family Responsibility
Players should not share their login details with family members. Use the account yourself only — do not let anyone else access it.
Play on z93 safely and have fun
Once you understand our responsible gaming policy, explore the games available on the z93 platform — including slots, live casino, Sic Bo, football, and more.
Questions about Responsible Gaming
Frequently asked questions from players and their answers
Game pages visited by responsible players
Continue exploring safe gaming at z93