z93 Terms & Conditions and User Agreement
By using the z93 platform, you are considered to have accepted these terms and conditions. Please read this page carefully and in full before you start playing.
These terms and conditions ("Agreement") are a legally binding agreement between the z93 platform ("we", "the Service") and the players who use it ("you", "the User"). Continuing to use the Service means you accept these terms, not that you oppose them. If you disagree with any part, stop using the Service immediately.
General Description of the Service
z93 is a platform that offers football betting, live dealer casino, slots, and other online gaming services to Myanmar players in Myanmar Kyat (MMK / Ks). We reserve the right to change, suspend, or discontinue the Service at any time without prior notice.
1.1 Service Availability
There may be periods when the Service is temporarily unavailable due to technical maintenance, network issues, or causes beyond our control. We are not responsible for any such periods.
1.2 Single Account Policy
Each player is permitted to hold only one account on z93. If we become aware that more than one account has been opened, we reserve the right to close the additional accounts and forfeit the associated funds.
Age Requirement
This service is for players aged 21 and over only. By registering an account, you confirm that you are 21 or older. No one under the age of 21 is permitted to use this platform.
We reserve the right to carry out age verification at any time. If verification is unsuccessful, the account will be suspended and the remaining balance will not be returned.
Account Registration and Management
To play at z93, you need to open an account. You are responsible for ensuring that all information provided at registration is accurate and correct.
3.1 Account Security
Do not share your account login details (username, password) with any third party. All activity carried out using those details is considered to have been done by you. If you suspect someone else has accessed your account without your permission, contact [email protected] immediately.
3.2 Suspension and Closure
We reserve the right to suspend any account without prior notice, particularly in the following cases —
- If we believe these terms have been violated
- If there is suspicion of financial fraud or account hacking
- If we believe a software vulnerability is being deliberately exploited
- If there is evidence that more than one account is being held
Deposit & Withdrawal Rules
When making deposits and withdrawals, please follow the minimum amounts and processing time schedule we have set.
Minimum Deposit: 20,000 Ks | Minimum Withdrawal: 20,000 Ks | Withdrawal Processing Time: 5-30 minutes
4.1 Payment Methods
The payment methods we accept are KBZPay, Wave Money, AYA Pay, CB Pay, and Bank Transfer.
4.2 Withdrawal Verification
Withdrawal requests are reviewed before being processed. We reserve the right to carry out Know Your Customer (KYC) checks for suspicious transactions. For KYC, you will be required to submit a copy of your ID or documents matching the payment method used.
4.3 Deposit Account Matching
The payment account used for deposits must match the name registered on your z93 account. Deposits made from non-matching accounts may be rejected.
Bonus & Promotion Terms
Bonuses and promotions available at z93 each come with their own specific terms. The general bonus rules are as follows.
5.1 Welcome Bonus
Get a 120% bonus on your first deposit, up to a maximum of 300,000 Ks. To withdraw bonus funds, you must wager 10x the bonus amount.
Example: Deposit 20,000 Ks and receive a 24,000 Ks bonus, giving you a balance of 44,000 Ks. You must wager 24,000 Ks × 10 = 240,000 Ks before withdrawing.
Example (Large): Deposit 520,000 Ks and receive a 300,000 Ks bonus, giving you a balance of 820,000 Ks. You must wager 300,000 Ks × 10 = 3,000,000 Ks before withdrawing.
5.2 Bonus Abuse
Players who claim bonuses are strictly prohibited from opening multiple accounts to claim bonuses repeatedly or engaging in advantage play ("bonus abuse"). If such behaviour is detected, the bonus and any related winnings will be forfeited and the account may be closed.
5.3 Bonus Expiry
Each bonus has a set wagering period (expiry). Any unwagered bonus funds will be forfeited once the expiry date passes. Check the individual terms for each bonus on the promotions page.
Game Conduct & Restrictions
Players are strictly prohibited from using software tools, bots, or external computer assistance that could exploit the game system.
- Any funds incorrectly credited due to a software glitch may be reclaimed by us.
- Game results caused by software issues may be voided.
- For live dealer games, the dealer's decision is not considered final — we will review the video record and make the final determination.
- If a game is interrupted due to a dropped connection, we will cross-check our records and resolve the issue accordingly.
VIP Membership Reward Programme Rules
The z93 VIP programme has 4 tiers: Bronze, Silver, Gold, and Platinum. Depending on a player's activity and tier —
- Bronze: Up to 0.2% weekly cashback
- Silver: Up to 0.5% cashback per week
- Gold: Up to 0.8% cashback per week
- Platinum: Up to 1.0% cashback per week
VIP level upgrades depend on the player's ongoing play history and our internal evaluation. We may change a player's VIP level at any time, and that decision is final.
Communication and Notification Policy
z93 will send updates about service changes, promotions, and account status through the contact channels provided at registration. Please keep your contact details up to date at all times.
8.1 Service Contact
If you have any issues, please contact us only through 24/7 Live Chat or [email protected]. Live Chat is available in Myanmar language. Support is not provided through any third-party platform.
Limitation of Liability
z93 is not responsible for losses caused by circumstances beyond our control, such as server overload, unrelated cyberattacks, or third-party service failures. By accepting the Terms of Service, players acknowledge and accept the financial risks associated with gameplay.
z93 guarantees a secure and trustworthy platform that maintains SSL encryption and fair play practices.
Legal Matters and Disputes
Any dispute related to this agreement shall be handled by an arbitration body with jurisdiction over the matter. Any player is considered to have accepted this agreement from the date they first use the website.
10.1 Changes to the Agreement
We may update these terms at any time. When changes are made, the "Last Updated" date on this page will be revised. Continued use of the service after any changes means you accept the updated terms.
Copyright and Intellectual Property
All brand names, designs, software interfaces, and content on the z93 platform are owned by us or licensed to us, and are protected by copyright law. Players may not copy, distribute, or commercially use any content without our prior written permission.
What You Should Know About the Terms and Conditions
Play with confidence at z93
Once you have read these terms and are ready to trust our platform, you can sign in via z93 Login and start playing.
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